We collect and ship throughout Italy and Europe

  • Shipments are managed directly by the Sellers / suppliers Affiliated to MyStore016.

  • The code for tracking the shipment is provided to the customer at the time of collection by the courier. However, shipments are constantly monitored and in the event of any kind of impediment to delivery, the manager will take care to contact the user to resolve the problem.

  • Each shipment travels at the risk of the Seller / Supplier, who is responsible for the packaging.

  • The platform undertakes to do its utmost to respect the expected delivery times, but cannot in any case be held responsible for any delays in delivery of the package or for damage caused. Delay in delivery can never be considered a reason for canceling an order. Any storage costs, in case of non-delivery, are charged to the end user.

  • The packages and safety packaging will be paid by the Seller / Supplier anonymous or labeled with the MyStore016 Platform logo where he undertakes to provide the customized material.

  • The delivery times of the various products vary between 3 and 15 days, depending on whether the requested item is available in stock or requires production. The Seller / Supplier undertakes to do everything possible to respect the expected delivery times but can in no case be held responsible for any delays. In the event of a lack of the requested item in stock and excessively long production times, the Seller / Supplier undertakes to promptly notify the Customer of the fulfillment date, deciding by mutual agreement whether to keep the order active or not.

  • Couriers vary from seller to seller. The costs, times and areas served are visible in advance in the form on the product page. Areas not served are marked with "Not available for this country"

  • Shipping costs are charged to the end user.